Posts Tagged ‘gap’
How To Build Stellar Client Relationships
Your opportunity to build a stellar client relationship starts with managing the gap between your perception of how things are going and your client’s.
Begin the process here . . .
–Know who your ideal client is.
Minimize problems from the get-go by targeting clients you want to work with and clients you would enjoy and have fun working with.
–Ask the right questions.
Craft questions that will help you manage client expectations early. If you offer a service, ask how the client will measure results, what criteria he will use.
–Trust and act on your intuition.
When you feel something is “off” with a client, confirm that feeling by engaging the client in conversation. If your intuition says this is not the client for you, be bold and refer him on to someone who would be a better fit.
–Get your needs met so you don’t need your clients.
Accept clients because you want to work with them, not because you need them to make your next mortgage payment. Build cash reserves so you can always make a choice.
–Challenge your assumptions.
Confirm your assumptions before acting on them. It will save you from making costly and potentially irreversible mistakes with your client.
–Survey your clients early into the relationship.
Check in after the first meeting to verify/clarify that you are on target then follow up often.
–Increase your knowledge base.
Learn as much as you can about your client, his business, his industry, his customers, his problems and concerns. Learn new ways of doing things, new techniques and technologies. Learn how to use new tools to serve your client better.
–Build trust.
Be reliable, honest and dependable. Keep your client’s interests in mind. Avoid political situations that could undermine your relationship with your client.
–Learn to negotiate.
Possibly the second most important skill in managing your business, mastering negotiation skills will give you a sense of power in constructing a client relationship that wins for both of you.
–Anticipate and initiate.
Look for opportunities to help your client achieve his goals. Include your client’s goals in presenting new ideas. Step back and see how your client might see a situation and respond accordingly.
The more you know about what your clients really want, the more effective you will be in managing the relationship.
Author: http://www.JamesBurchill.com
Five Profitable Ways To Use Your Follow Up Autoresponder
What? You are not using a Follow up Autoresponder? Then better be. If you are SERIOUS about increasing your subscriber database, you need Follow up autoresponders.
Web site promotion should start with search engines. Next comes your opt-in list. To maintain your opt-in list you need a mailing list manager or an autoresponder. You can publish your ezine or offer a free email course through your autoresponders.
What are Follow up autoresponders?
Follow up autoresponders send a series of emails to your prospects that goes at specified intervals. You have complete control on this interval period.
Some of the Follow up Autoresponders: (These are follow up autoresponders with mailing list manager features like broadcast emails)
http://www.autoresponseplus.com/
http://www.scripts4webmasters.com/arpproadv/index.shtml
What you can do with your Follow up autoresponder:
1. Offer free email courses:
Load your autoresponder with a series of emails as a free course. Name it as ‘Mini course that doubles Your profits in 7 days’ or something like that. User should really get temptation to subscribe for your course.
Once they subscribe, emails will go at the set up intervals.
Remember these tips before offering an email course: =Name your email course something attractive =Don’t keep too much gap between your emails =If possible refresh the previous topic in every next email =Keep short URLs =Try to use short courses like 7 – 10 days. It would be interesting for your reader. They should’t feel like a classroom =Check the URLs before loading them in to your autoresponder
2. Follow up your customer:
After your buyer purchase your product they will be landed on your subscription form. They will enter their name and email address. They will be redirected to your download page. You can set a follow up emails at an interval of 15 or 30 days. Offer some discount in this follow up emails on your other products. Selling a product to your present customer is easier than searching for a new prospect. In this method, you have to keep one form for each of your product.
3. Conduct quizzes, polls:
Yes. You can fill your follow up autoresponder with 10 quizz questions and can set up to send it one per day. People that answer all questions correct will get a discount on your product or free product or free membership etc. DON’T forget to keep your product links in each of your emails. This is a kind of advertisement for you.
4. Benefit from your Ezine articles:
You write ezine articles. Don’t you? Good…
Then load your Follow up autoresponder with 5 – 10 ezine articles and put a subscribe link on your web pages or in your signature file. Send the link to publishers who are willing to receive your articles. Your articles will be delivered to the subscribers and publishers at an interval of 30 days or what ever time you set up there.
I like to send the articles every 1 – 2 months to my publishers list. Good publishers always file articles they receive. So if you send them too frequently, it will be little annoying. So better to keep minimum interval of one month.
5. You can also use your follow up autoresponder to send:
About The Author
Radhika Venkata – Subscribe to ‘EbookBiz Magazine’ which is completely focused on ebook business and Internet Marketing. Receive FREE Ebooks with Resale rights every month!
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